Terms & Conditions

Welcome to our website. By accessing and using this website, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Website Use

You may use this website for personal and lawful purposes only. You agree not to misuse the website, attempt to gain unauthorized access, or use the website for any illegal activity.

2. Products

We sell jewelry products including rings, earrings, bracelets, necklaces, and other related products.

We make every effort to display product images, colors, sizes, materials, and descriptions as accurately as possible. However, the actual product may have slight differences due to screen settings, lighting, photography, or manufacturing variations.

Please carefully check the product details, size, material, and other specifications before placing an order.

3. Product Availability

All products are subject to availability.

We reserve the right to change product details, prices, availability, or discontinue any product at any time without prior notice.

If a product becomes unavailable after you place an order, we may contact you regarding the order or provide a refund where applicable.

4. Pricing

All prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices are accurate. However, in case of a technical or pricing error, we reserve the right to cancel or correct the affected order.

Any applicable taxes, shipping charges, or other charges will be displayed during checkout where applicable.

5. Orders

When you place an order, you agree to provide accurate and complete information.

After placing an order, you may receive an order confirmation. An order confirmation does not guarantee that the order has been accepted or shipped.

We reserve the right to cancel an order in cases such as product unavailability, incorrect pricing, payment issues, incorrect customer information, suspected fraudulent activity, or other valid reasons.

6. Payment

Orders must be paid using the payment methods available at checkout.

You confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

An order will be processed only after successful payment confirmation, where applicable.

7. Shipping and Delivery

We will make reasonable efforts to deliver your order within the estimated delivery time shown on the website.

Delivery times may vary due to courier delays, weather conditions, public holidays, incorrect address information, or other circumstances beyond our control.

Customers are responsible for providing the correct shipping address and contact details.

Once the order has been handed over to the delivery partner, delivery may be subject to the courier company's policies and timelines.

8. Order Tracking

Where tracking is available, tracking details may be provided after your order has been shipped.

Tracking information may take some time to update after dispatch.

If you experience any issue with your delivery, please contact us with your order details.

9. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Some products may not be eligible for return or exchange due to hygiene, customization, personalization, or other applicable conditions.

Please review our Return & Refund Policy before placing your order.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may ask you to provide photographs or videos of the product and packaging to verify the issue.

Claims may not be accepted if they are reported after the applicable return or complaint period.

11. Order Cancellation

Orders may be cancelled only before they are processed, packed, customized, or shipped, where applicable.

Once an order has been processed or shipped, cancellation may no longer be possible.

Customized or personalized products may not be eligible for cancellation.

12. Discount and Promotional Offers

Discount codes and promotional offers may be subject to specific terms and conditions.

Some offers may have expiry dates, minimum purchase requirements, product restrictions, or other limitations.

Promotional offers cannot be combined unless specifically stated.

We reserve the right to modify or end any promotional offer without prior notice.

13. Intellectual Property

All content on this website, including product images, photographs, graphics, logos, designs, text, product descriptions, videos, and website content, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content for commercial purposes without permission.

14. Prohibited Activities

You agree not to:

• Use the website for illegal purposes.

• Attempt to access restricted areas of the website.

• Interfere with the website's security or functionality.

• Upload viruses, malware, or harmful code.

• Use false or fraudulent information.

• Copy or misuse website content.

• Attempt to interfere with another customer's use of the website.

15. Third-Party Services

Our website may use third-party services such as payment gateways, shipping companies, analytics services, and other service providers.

These services may have their own terms and privacy policies. We are not responsible for the policies or practices of third-party services.

16. Privacy

Your privacy is important to us.

Information collected through our website may be used to process orders, provide customer support, communicate with you, improve our services, and fulfill other purposes described in our Privacy Policy.

Please review our Privacy Policy for more information.

17. Limitation of Liability

We make reasonable efforts to keep our website and product information accurate and available.

However, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, technical problems, natural events, or third-party service failures.

Nothing in these Terms & Conditions affects any rights that cannot legally be excluded under applicable law.

18. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page. Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes relating to the use of this website or the purchase of products shall be handled according to applicable Indian laws.

20. Contact Us

If you have any questions regarding these Terms & Conditions, our products, orders, shipping, returns, or other services, please contact us through the contact details provided on our website.